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Support

Technical Support provided by IDEAL Software

With every support inquiry please provide us your license key, otherwise we are unable to process your inquiry. With every support incident we will notify you by e-mail about the charges to your support account as well as your final account balance.

Questions related to bugs in VPE are always free, if your inquiry should indeed be related to a bug in VPE. You are only charged for "how-to" questions, questions that are covered in the documentation, questions related to misuse of VPE or questions related to bugs in printer drivers or other third party software.

bullet Customer's Responses

"Just wanted to comment on how pleased I am with your product. ... Your product is about the only part of the project that has not proven to be "Interesting". Thanks for the help by giving me a good product."

Gary Coker, Principal Engineer, RG Research Inc.

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