Customer Login Forum Open Source Deutsche Version

Contact

Questions About Products, Pricing, Licensing, Technical Questions, etc.

Contact by e-Mail

This is the preferred way, especially for technical questions, because our software developers will answer those questions.

Important: Please put the word "VPE" at the beginning of the subject, so it is guaranteed that your mail will pass our spam-filters. Unfortunately we receive several thousand spam-mails per day.

e-Mail: support@IdealSoftware.com

All inquiries are answered on working-days in regular at the same day, latest within 24 hours (please consider time-zone differences between your country and Germany, as well as local holidays in Germany).


Contact by Telephone

On working-days between 14 - 16h CET: +49 (0)2131 1511-690


bullet Customer's Responses

"I was concerned about buying from a European company, because of possible language problems and/or lack of support. Your quick email responses have laid that concern to rest. Feel free to use Monarch Bay as a US reference."

Ron Phillips, Monarch Bay Software, Inc., Houston, Texas, USA

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